Frequently

Asked Questions

What platforms are you building your websites for?

Starting with a blank canvas, we design and build websites for Wix, Squarespace and Webflow.

What if I’m not a techy-type of person? Will I have any issues?

Absolutely Not! I’m here for the hand holding! we will walk you through the process and make sure you have your checklist items completed at every stage of the process.

Can I add a shop to my website?

Absolutely! The great thing about the platforms we’ve chosen to build on is that there are so many features you can easily integrate within your website. Add a shop, a blog, a calendar scheduling link…it can all be accomplished seamlessly.

Do I need to have a logo, images or color choices for the creation of my website?

Before creating your website, it’s essential to have an idea for your logo. While we can assist you in creating a logo for an additional charge, please note that logo creation is not included in the cost of developing your website. Additionally, it’s advisable to organize the images you’d like to use on your site and have a clear concept of the colors you’d like to incorporate into your brand. If you need assistance on making any of these selections, we’re available every step of the way.

Do I need to purchase anything additional?

Yes! You will need to have a domain name for your business and an account with Wix, Squarespace or Webflow. If you’re unsure about which platform to choose, we can help with your decision.

What if I already have a Wix or Squarespace website?

Great! Sounds like you qualify for a “Revamp”, make sure you consult with us so we can decide if there is any info from your old design that you’d like us to save.

Don’t these template platforms like Wix and Squarespace have free templates or cookie cutter designs?

Yes they do. However your website won’t be built from a template, we will design and prototype your website in Adobe XD or Figma and then bring your design over to a blank canvas and start creating there.

I’m ready to start? What are the next steps?

Fantastic! Let’s review your proposal to ensure we’re clear on the inclusions within the cost. Following that, you can proceed by placing a 30% deposit of the total cost, with the remaining balance due upon completion.

What is your refund policy?

Because of the time it takes to design, consult and create a custom website for you, the costs for our services are non-refundable. Please email us with any questions you may have prior to making a purchase.

hello@tldesignlab.com